Market coverage and odds settlement
Our sportsbook carries match odds, handicap lines, and over-under totals for Liga 1 and Piala AFF fixtures. We also list Champions League, Premier League, and international cup tournaments when they are in season. Each market opens according to the match schedule; odds update in real time as we receive feed data from our settlement partners.
Settlement happens within two hours of the final whistle for most matches. If a match is postponed or abandoned, we void bets on that fixture and return stakes. Partial-play rules (e.g., bets on first-half results if the match is abandoned in the second half) are published in our rules section; you can review them before placing a bet.
Payment methods and deposit flow
We accept six e-wallet options and four bank-transfer channels. E-wallets—DANA, e-wallet, mobile banking, local payment, online payment—process instantly; your balance updates within seconds of confirmation. Bank transfers via e-wallet, mobile banking virtual account, local payment, or online payment take one to three business hours depending on your bank's processing window.
Minimum deposit is set per payment method; most e-wallets accept amounts from our welcome offer upward. We do not charge deposit fees. Your account must pass KYC verification before you can withdraw; this typically involves uploading a national ID and proof of address. We review documents within one business day and notify you of approval or request for resubmission.
Withdrawal requests are processed on business days
We handle withdrawal requests Monday through Friday, 09:00–17:00 WIB. Requests submitted on weekends or public holidays queue for the next business day. Processing itself takes one to two hours once approved.
Account tiers and verification levels
All new accounts start at Tier 1, which allows deposits and basic sportsbook access. Tier 1 has a daily withdrawal limit of our welcome offer. To unlock Tier 2, you must complete full KYC: upload ID, proof of address, and a selfie with your ID. Tier 2 removes the daily withdrawal cap and unlocks access to live-dealer tables and slot games.
We ask for proof of address because local regulations require us to verify your residential jurisdiction. An electricity bill, water bill, or rental agreement dated within the last three months satisfies this requirement. If you move, you can update your address in your account settings; we do not require re-verification unless the new address falls outside our service region.
Bet types and minimum stakes
Our sportsbook offers single bets, accumulators (parlays), and system bets. A single bet covers one match and one market; odds are fixed at the time you place the bet. An accumulator chains multiple matches or markets; all legs must win for the bet to settle as a win. System bets let you combine legs in multiple ways so that some legs can lose and you still receive a partial payout.
Minimum stake per bet is our welcome offer. Maximum stake depends on the market and odds; high-odds markets may have lower maximum stakes to manage our liability. We display the maximum stake in the bet slip before you confirm, so you always know the limit for that particular market.
Live betting and in-play markets
During a match, we open in-play markets: next goal scorer, next corner, next yellow card, and match result updates. In-play odds shift rapidly as the match progresses. Your bet is locked in at the odds displayed when you confirm; if the odds change while you are reviewing the bet slip, we ask you to accept the new odds before submission.
In-play bets settle immediately after the event occurs. If you bet on the next goal scorer and a goal is scored, we settle that bet within 30 seconds. This means you can place and resolve bets within a single match, letting you react to live action.
Customer support and dispute resolution
Our support team is available via live chat, email, and phone during business hours. Live chat typically responds within five minutes; email queries receive a reply within four hours on business days. We handle account lockouts, payment issues, and bet disputes through these channels.
If you believe a bet was settled incorrectly, contact support with your bet ID and a description of the issue. We review the match data from our settlement partner and respond with an explanation or correction within one business day. If we made an error, we credit your account immediately.
Key takeaways
- Sportsbook covers Liga 1, Piala AFF, Champions League, and Premier League with game information
- Six e-wallets and four bank channels accept deposits; minimum is typically our welcome offer
- KYC verification (ID + address proof) unlocks Tier 2 and removes withdrawal limits
- Single, accumulator, and system bets are available; minimum stake is our welcome offer
- In-play markets open during matches; bets settle within seconds of the event
- Support responds via live chat (5 min), email (4 hours), or phone during business hours